Terms and Conditions

Prices quoted are in Canadian dollars ($). Prices are valid while quantities last and are subject to change without notice. Promotional offers are only available in the time of the concerned offer and depending on the remaining stocks. Promotional offers shall only be valid during the period of validity of each offer and subject to availability of the goods involved.

Bill payment : You may pay by credit card, company cheque or cash. Payment by credit card or cheque will be debited at the moment your order is placed.

Returns (defective) : If you find that the delivered product is defective, you have 7 days to communicate with us by calling at 1-888-492-9984; otherwise, no credit or exchange will be made. The product must be returned to BG Beauté, 2991 boul. de la Pinière, QC, J6X 4V5 within 10 days after receiving your order. You must return the product whole and in the original packaging in which you received it (non-deteriorated), without affixing any comment, label, or other item. The product must be packed so that is completely protected from breakage. BG Beauté reserves the right to charge repackaging fees based on the condition of the returned product.

Adhesive returns : If you determine that the ordered adhesive is defective, you have 14 days from the reception of your order to contact us by calling at 1-888-492-9984, otherwise no credit or exchange will be made. Some cases require that the adhesive be returned at BG Beauté, 2991, Pinière, Qc, J6X 4V5 Blvd. within 48 hours following the notification of the problem. The adhesive shall be returned complete in its original packaging not deteriorated, as you received it. The product must be packed in a package protecting it perfectly from shocks and temperature variations. BG Beauté will lead an effective test to validate the status of the adhesive. This test may take up to10 business days. In the meantime, it will be suggested to buy another adhesive. Based on the result of the tests, BG Beauté reserves the right to apply or not a credit to the account.

Return (allergy) : no credit or exchange will be granted in a case of allergic reactions.

Resale outside our distribution interdictions : Our products are intended for sale in our distribution networks only. Consequently, our products may not be sold, purchased, or used as gifts for the purpose of resale outside our distribution networks, including, among others, on websites, and offenders may incur civil liability and, where appropriate, criminal liability, irrespective of an infringement upon the brand or harm to product integrity.

Training : The student acknowledges that by reserving is or her training date, they therefore take one of the limited spaces available for that session. To cancel the registration, a written notice of at least 7 days before the beginning of the classes must be given. If the registration is cancelled after the notice deadline or the student does not attend the session, fees of $150 will be charged.

Title retention clause : The vendor retains ownership, fully and wholly, of all merchandise sold until the purchase price has been paid in full.
Payment methods: You must have a client account at BG Beauté to pay for your order.

Consumer protection : The company reserves the right to stop the sale of its products if it finds that the client is not complying with the safety and hygiene instructions required for protection of the consumer.

Image protection : BG Beauté reserves the right to stop selling its products if it considers that the customer does not respect the know-how of the company, showing unjustified discounts that so devalues the brand and can create doubt in the consuming as to the reliability and quality of MISENCIL.

Shipping charges You must provide us with exactly all the necessary details to the good progress of your order. Should you wish to, you can inform us by phone at 450-492-9984 from Monday to Friday from 8:30 to 17:00, that you will come pick up your package at BG beauty – 2991 boul. of Pinière, Terrebonne, QC J6X 4V5. Alternatively, for packages that are sent to you by post, a flat fee of $ 15 is established and is subject to change without prior notice.

Shipping time within Canada : You should allow 5 business days for reception of your order.